Discover the care and support we offer
We provide Hospice care & support to patients and their loved ones living in Kent and East Sussex. Learn more about how we can help you.
If you or someone you love may benefit from Hospice care, you can find out more using the information below. For support or advice at any time of the day or night, please visit our Help Hub.
We provide Hospice care & support to patients and their loved ones living in Kent and East Sussex. Learn more about how we can help you.
Complete one of these short forms and we will contact you. There is no need to wait for a referral from your GP or healthcare professional.
We need to raise over £8 million every year to provide outstanding Hospice care to the local community. To get involved with our fundraising activities, design your own, or make a donation, use the information on this page.
We’re delighted to share that we have begun our transformation programme, Shaping Our Future. Over the next year, we’ll be refurbishing our Pembury Hospice and expanding services at our hospice in Five Ashes.
These changes are essential to safeguarding our future, improving the experience for everyone who needs us, and ensuring our buildings remain fit for purpose for the decades ahead.
The very best care environments
Improved spaces — including our in‑patient ward, reception area, spiritual care, Living Well Centre, counselling rooms, and outpatient clinic spaces — will offer calm, modern, uplifting environments designed around comfort, privacy, and dignity.
Flexible, personalised care
Bringing these services together on the refurbished ground floor will allow us to offer more flexible approaches to care. It means we can better support what matters to each person, whether that’s a quiet space for reflection, a seamless transition between appointments, or a welcoming environment for families and carers.
Continued individualised care
Your care continues uninterrupted. Some services will temporarily relocate while work is underway, but all remain available.
A hospice that can support more people
By improving our facilities and reducing long‑term running costs, we will be able to meet the needs of more adults in our community, now and into the future.
A ward no longer fit for purpose
Our in‑patient ward at Pembury has served our community for many years, but it is now in need of significant repair and modernisation. Some parts have remain unchanged since we opened in 1998. The layout, infrastructure, and facilities no longer meet the standards we believe people deserve at the end of life. By refurbishing now and doing so comprehensively, we are creating a calm, modern, uplifting environment that truly meets the needs of patients, families, and those providing care.
Everyone’s end of life should be supported with dignity, comfort, and the highest quality surroundings. This refurbishment ensures exactly that.
A best‑value approach that protects our future
Carrying out these works in one coordinated programme is the most cost‑effective option. By investing now, we avoid the higher costs of repeated repairs, emergency fixes, and further disruption in the years ahead. This approach safeguards our future and ensures we can continue offering outstanding care without escalating maintenance costs.
Reducing our running costs through sustainability
You may have noticed new solar panels at Pembury. These are part of our long‑term plan to reduce energy costs and our reliance on the current energy system. The installation was partially funded through a government capital grant, helping us make a smart investment that will reduce our bills and support our environmental commitments.
How we are funding the refurbishment
This work is being paid for through designated funds that we have built up over several years, specifically for capital improvements, thanks to the support of our generous community. These funds aren’t for day‑to‑day running costs. Using them allows us to secure the future of our hospice buildings without affecting the care we provide today.
| Phase | Details | Timeline |
|---|---|---|
| Pembury Refurbishment | In‑patient services temporarily relocating to our hospice in Five Ashes; counselling/support moved to alternate venues | Underway – completion expected end of 2026 |
| Hospice in Five Ashes | Resuming in‑patient services from November | November 2025 |
| Contractors begin at Pembury | The main contractors will begin following the strip-out of the ground floor. | Spring 2026 |
Our latest project update explores how the new ward spaces will offer comfort, dignity and calm for everyone who stays with us, as well as those visiting and caring. We’re shaping environments that feel personal and supportive; because every moment matters.
Artists’ impressions have been released, giving a first glimpse at how the in-patient ward at the hospice on Maidstone Road will look. Find out more via our latest news post below.
See the very latest news on our news page here. With your help we’re able to transform our hospices for future generations. Your continued support is invaluable and means the world to us.
“This Transformation Programme will allow us to continue providing the compassionate care everyone deserves, in the best possible environment, now and in the future. We’re ensuring transitions are smooth and will keep you updated every step of the way.”
No — services will continue, with careful temporary relocations.
Yes, patients will receive support at Hospice in the Weald in Five Ashes during Pembury refurbishment.
Most of the work is expected to be complete by the end of 2026.
Visit our homepage to either donate, fundraise, or get involved with our charity shops.