Discover the care and support we offer
We provide Hospice care & support to patients and their loved ones living in Kent and East Sussex. Learn more about how we can help you.
If you or someone you love may benefit from Hospice care, you can find out more using the information below. For support or advice at any time of the day or night, please visit our Help Hub.
We provide Hospice care & support to patients and their loved ones living in Kent and East Sussex. Learn more about how we can help you.
Complete one of these short forms and we will contact you. There is no need to wait for a referral from your GP or healthcare professional.
We need to raise over £8 million every year to provide outstanding Hospice care to the local community. To get involved with our fundraising activities, design your own, or make a donation, use the information on this page.
It’s a question many families ask, often in a moment when everything feels a little too big. A doctor mentions palliative care, someone Googles it, and suddenly the mind jumps to the worst-case scenario. So, let’s start with reassurance.
Palliative care is not a synonym for dying. And it is not the same thing as end-of-life care.
They are closely linked, and one can lead into the other, but they are not identical. Understanding the difference can help you ask better questions, make clearer decisions, and get the right support earlier.
In plain terms, it is specialist support that focuses on comfort, symptom relief, and quality of life when someone is living with a serious illness. That can include:
What does it mean to be in palliative care? It means the care team is paying close attention to comfort and wellbeing, not only tests, treatments, and scan results.
And importantly, palliative care can be part of someone’s care plan at many stages, not only at the very end.
The simplest way to think about it is this:
Someone may have palliative care for months or years, especially if they are managing a condition that is complex, progressive, or unpredictable.
Another phrase people search for is, ‘Does palliative care mean death?’ Not necessarily.
Palliative care is about living as well as possible with a serious illness. It’s support that can sit alongside treatments aimed at slowing the illness down, stabilising it, or reducing symptoms.
For some people, palliative care becomes more important as time goes on. For others, it may be used for a period of stability, then stepped back, then reintroduced if things change.
This is why you might hear about palliative care early, even when a person is still receiving active treatment.
One of the biggest misunderstandings is that palliative care only begins when all treatment stops. In reality, palliative care can be provided alongside:
It can also work alongside services like community nursing, hospital teams, and specialist clinics.
A good palliative approach can reduce avoidable hospital trips, help someone feel more in control, and support the whole family, not just the person who is ill.
There isn’t a single right moment, which is why so many people ask, ‘When should someone be offered palliative care?’ A helpful way to frame it is:
Palliative care should be considered when symptoms, side effects, emotional strain, or practical needs are affecting daily life, regardless of what stage the illness is at.
Some signs that it may be time to ask about palliative support include:
If any of this sounds familiar, it does not mean the end is near. It simply means support could make things more bearable, and sometimes, that support makes a real difference to treatment tolerance and everyday wellbeing.
End-of-life care is usually used to describe care and support for someone who is likely to be in the final stage of their life. The focus shifts more firmly towards comfort, dignity, and personal wishes.
End-of-life care can include:
Where end-of-life care takes place will vary. Some people are cared for at home. Others may be supported in a hospital, a care home, or a hospice setting.
Another understandable question is, ‘How long does end-of-life care last?’
There is no fixed timeframe. For some people, end-of-life care covers a matter of weeks. For others, it can be a few months. Many services also use the last year of life as a broad way of describing end-of-life planning and support.
What matters most is not the exact number of weeks or months, but the aim: to ensure someone is comfortable, supported, and treated as a whole person. For more information about palliative care, read about our recommended article on the ‘5 Priorities for End-of-Life Care.
A hospice is often associated with the very end of life, but hospice care is about much more than that. It can include specialist support for symptoms, emotional wellbeing, and family needs.
Hospice care is typically offered when a person’s illness is no longer expected to be cured and when care is focused on comfort and quality of life. People are often referred when they may be in their final months, sometimes described as around six months, but needs and eligibility can vary, and support can look different for each person. Hospices also support families and carers, including during bereavement.
Whether someone is receiving palliative care or end-of-life care, the support is rarely one-size-fits-all. Care teams often include nurses, doctors, counsellors, therapists, social workers, spiritual care teams, and trained volunteers. That matters, because serious illness affects more than the body.
It can change relationships, routines, finances, confidence, and the sense of safety people feel in everyday life. Good care recognises that and makes room for it.
At Hospice in the Weald, we meet people where they are, emotionally, practically, and in the reality of their diagnosis.
In fact, Hospice in the Weald is engaging earlier with end-of-life patients, sometimes as soon as they are diagnosed and potentially years before their passing. This allows the Hospice to provide more benefits and support, well before the treatment side of things kicks in.
If you are wondering whether support could help you or someone you love, you do not have to wait until things feel unbearable.
You can find out more about getting help via our ’Access Our Care’ hub, including how to self-refer or refer a loved one using the short online forms.
Palliative care is not a label that takes hope away. It’s a layer of support that helps people feel more comfortable, more informed, and more held, whatever comes next.
At Hospice in the Weald, our Living Well service is designed to create a welcoming space for patients and those important to them to have fun, socialise and relax while working towards their goals. If you’d like to explore broader guidance and perspectives, you may also find it helpful to read Hospice UK’s information about palliative and end-of-life care.
And if you have questions, please reach out. Sometimes the most important first step is simply having a conversation.