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Access our Care

If you or someone you love may benefit from Hospice care, you can find out more using the information below. For support or advice at any time of the day or night, please visit our Help Hub.

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Discover the care and support we offer

We provide Hospice care & support to patients and their loved ones living in Kent and East Sussex. Learn more about how we can help you.

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Access our Care and Support

Complete one of these short forms and we will contact you. There is no need to wait for a referral from your GP or healthcare professional.

Request care and support

Fundraise & Get Involved

We need to raise over £8 million every year to provide outstanding Hospice care to the local community. To get involved with our fundraising activities, design your own, or make a donation, use the information on this page.

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Our Events

Discover our calendar of events or sign up online right now

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Fundraise for us

Find fundraising inspiration and ideas, or download your fundraising pack

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Shaping our Future

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Transformation programme updates for health professionals

We’re undertaking a major transformation programme to enhance our care environments and expand services — ensuring we continue to deliver outstanding palliative and end-of-life care across Kent and East Sussex.

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What this means for you and your patients

Improved clinical environments

Refurbishment of our Pembury hospice includes:

  • In‑patient ward upgrades
  • Reception and Living Well Centre enhancements
  • Dedicated spiritual care spaces

These updates will create calm, modern, and therapeutic settings for patients and families.

Expansion of Children & Young People’s Services

A new centre is being developed next to Hospice in the Weald in Five Ashes. This facility will support:

  • Creative and sensory therapies
  • Family-focused wellbeing activities
  • Specialist paediatric palliative care (launching in phases)

Continuity of care

All services remain available throughout the transformation:

  • In‑patient care will temporarily relocate to our hospice in Five Ashes
  • Counselling and support services will operate from alternate venues
  • Referral pathways and clinical advice lines remain unchanged

Timeline of changes

 

Phase Details Timeline
Pembury Refurbishment In‑patient services temporarily relocating to our hospice in Five Ashes; counselling/support moved to alternate venues Underway – completion expected end of next 2026
Hospice in Five Ashes Resuming in‑patient services November 2025
Children & Young People’s Centre New build next to Hospice in the Weald in Five Ashes Completion expected in 2027
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Stay informed

See the latest news & updates.

Contact our team for operational queries or referral support.

View our page for patients and loved ones