Shaping our Future: Creating the best care in the best environment

Our latest update

We are excited that work is now progressing to create a new in-patient ward and Living Well area in our Pembury building. The transformation will ensure the Hospice is able deliver outstanding care in the best possible environment for years to come.

Here, Collin, a patient at Five Ashes, shares what the site means to him.

Collin, 83, a grandfather of five and retired police sergeant, was admitted to the Hospice after being referred from hospital. He said: “I was having terrible dreams before, but since being here, I’m starting to sleep better. It’s beautiful here.”

“The care I have experienced is fantastic. The staff are brilliant, nothing is too much. They take time to listen.” – Collin

Pembury: A transformation shaped by our Hospice community

Our patients, families, staff and volunteers have helped to shape the Pembury building’s refurbishment during workshop sessions with the design team KKE Architects and Elaine Lewis Designs. Here, they share how it felt to be a key part of the design process.

“The new designs are welcoming to everyone, no matter your age, and show a place you would be happy to stay in at any time. If Ella had seen them, she would have thought ‘that’s the place for me’”, he said.

“The design team listened and incorporated things that might seem small but make a world of difference.” – Maurice

During the workshop sessions Kirsty, whose 20-year-old son Jack was cared for by the Hospice, was able to ensure the in-patient ward’s new corridor will be transformed into a lighter, brighter and more welcoming space.

Kirsty said: “A lot of people are scared of the Hospice, and I don’t think people should be. A hospice should reflect the love that’s on Collin the ward.”

“If you provide beautiful spaces for patients and relatives, as soon as they walk in, they know that somebody’s given it thought, and that they’re being cared for.” – Phil Kavanagh, Director at KKE Architects

Living Well

Under the transformation plans, new adjustable-height, foldable tables, ideal for arts and crafts, and an acoustic room divide, will enable the Living Well area to be easily adapted to accommodate multiple activities.

Rooms for treatment and consultations are being redesigned to be both tranquil and practical for multipurpose use. The designs include a feature fireplace, panelling, and surrounding seating to create a more cosy, homely feel.

“For me, right from the start, it was very clear that it was about living the best life that you could and these new plans embrace that.” – Sarah

Pembury

Upgrades to our Pembury building will include a new-look inpatient ward, redesigned visitor areas, and refurbished spiritual care rooms.

Each bedroom and en-suite will be modernised to meet patients’ needs, while flexible lighting and clever layouts will create a calm, homely atmosphere. Thoughtful touches include the addition of desks, giving visitors the opportunity to work from the Hospice and spend more time with their loved one. Guest bedrooms are also being transformed into sanctuaries for families to unwind in.

What’s next?

Work is expected to be completed by the end of this year. We will continue to offer our compassionate care throughout. We look forward to bringing you more details in the next edition. In the meantime, see the latest developments via our website and social media updates.