As more households feel the squeeze, the team is busier than ever.
“For example, one lady wanted to know if she’s eligible for benefits as she can no longer work, and household bills have shot up. Just today we heard from a man asking where he can get help with transport costs as he is struggling to get to medical appointments due to higher fuel prices.”
Dealing with financial issues can feel overwhelming, but Kerry says help is at hand.
“The first thing we can do is assess your circumstances. We help with applications to local and national charities or can refer on to one of the community services we work with. We can also help with practical issues like disabled parking badges.”