Life Stories

Try to ask “open questions” that encourage people to talk and expand on their experiences rather than “closed” questions (questions with either “yes” or “no” answers).

Start with a topic that you already know something about (this will help both parties feel more relaxed). Are there any family stories or family history you already know about that they could tell you more about?

Follow the conversation with wherever it goes unless they need prompting. Let the person talking take their story wherever they want it to go…

Give the person plenty of time to respond and try not to interrupt unless they need prompting.

Make sure you have the time and space to listen. It is worth allowing some time to chat – you don’t want to have to cut people short by having to leave for an appointment. Try to find an uninterrupted space for confidentiality.