I would like counselling for someone else

Hospice in the Weald is remaining up to date on the current outbreak of COVID and continues to follow advice from Public Heath England and the NHS. In some instances, we are taking additional precautions to safeguard our patients, families, carers and our workforce.

As part of these additional precautions, the Counselling and Support Service will not be providing non-urgent face to face counselling sessions and Tea Junctions. They are maintaining telephone counselling, Ward support and staff support and introducing video sessions via a secure site.

This is to ensure that we can follow thorough infection control measures, and focus staffing and resources at our In-Patient Ward in Pembury to provide the best possible care to patients, families and carers.

We are contacting all patients and clients who would normally attend the Hospice for counselling to offer either telephone or video sessions.

Any patient or family member with concerns should contact the Counselling and Support Service office on 01892 820525 or Jane Pantony, Head of Counselling and Support Services, via, jane.pantony@hospiceintheweald.org.uk


It’s wonderful that you are looking out for your friend, family member or patient when thinking that they might need counselling. This is incredibly supportive, however we cannot accept referrals for counselling on someone else’s behalf.

Counselling works best when a person wants to do it; it doesn’t generally work when people are forced or coerced into counselling, which can be difficult for people who see their loved one struggling.

If you would like to help and support your friend, family member or patient, we recommend that you express your concerns in an open way saying that you think they could benefit from talking to a counsellor and listening to what they say.

If they are unsure about it, we are more than happy to discuss counselling over the phone or if they wanted to meet with one of the counselling team face-to-face, this can be arranged.  There is also a helpful guide to what to expect from counselling, click here.

You can contact the counselling team on 01892 820525 or by completing this form.


Counselling and Support Service at Hospice in the Weald

Our counsellors are members of the British Association for Counselling and Psychotherapy and are trained to work with adults individually, in couples or in groups. We also provide support and information for parents/carers on how to talk to children related to patients receiving hospice care.

We were one of the winners of the BACP 2012 Adapting Counselling and Psychotherapy Services Award and we are a BACP Accredited Service.

The Hospice Counselling and Support Service practices in accordance with the Ethical Framework for the Counselling Professions. Our counsellors attend regular supervision as a professional requirement to ensure they are working competently and ethically.