Hospice in the Weald

Make a donation Make
a donation
Access our care Make
a referral

Hospice in the Weald


Make a donation Donate Make a referral Make a referral

What to do if someone falls & when to get help

This section is written for a family member or carer to help them to assist you with your mobility.

  • Try not to panic.
  • Don’t rush to get them up quickly – you may injure them or yourself.
  • Try to stay calm and reassure them.
  • Let them sit on the floor for a few minutes to get their breath and see if they have hurt themselves.
  • Don’t try to stop the fall by ’catching’ the person. Instead, ease them gently to the floor.
  • If the person is unhurt, has no pain and can get up on their own, let them do so.
  • Putting a firm chair next to them may help, or encourage them to move across the floor on their bottom to a solid armchair

If your relative/friend appears hurt or in pain, or is too frail to get up without assistance, phone 999 and ask for the ambulance service. They will know what to do.

Do not try to lift the person yourself.

Keep the person warm and as comfortable as possible on the floor while waiting.